MONDAY, SEPTEMBER 14, 2020

As we get ready to start another indoor tennis season, please read this detailed memo in full to familiarize yourself with Greenburgh Indoor Tennis's operations and to cover the various COVID FAQs some of you may have.  

With schools restarting now and everyone getting back into the swing of things in the month of September, I know many of you are also planning your respective tennis schedules and activities for the fall/winter/and spring. 

Most indoor tennis clubs and multi-sport facilities throughout the Westchester County area have already opened their doors this fall and started their respective indoor seasons and therefore they are in a similar situation to Greenburgh Indoor Tennis in welcoming customers back to playing sports indoors again in a safe and smart manner. 

Like any other small business across the United States, Greenburgh Indoor Tennis will be implementing new safety measures inside the bubble for the upcoming indoor season. We will be enforcing these protocols in person and with signage throughout the facility for everyone's safety and peace of mind - customers and staff alike. 

Greenburgh Indoor Tennis is uniquely positioned to offer tennis to all customers this upcoming indoor season in a responsible and safe manner due to the minimalistic logistics and size of our facility. Our facility only has two tennis courts and the amount of players at one time in the dome bubble is very limited already which is ideal for indoor tennis playing conditions and effective social distancing amongst all parties involved - players and/or coaches. 

Greenburgh Indoor Tennis is an industry leader in the area when it comes to innovative programming solutions, club operations, and customer service so we appreciate your continued support of our programs and what our facility is all about as we start another season. 

I want to remind everyone that we are all in this together as we get back to playing indoor tennis again and adjusting to the "new normal".  The entire pandemic experience and quarantine measures over the months tested and educated all of us like nothing we’ve ever experienced before. How we proceed moving forward is something we are all continuing to learn and adapting to on a day to day/week to week basis. The health and safety of all Greenburgh Indoor Tennis customers and staff is primary above anything else and that will never change. Greenburgh Indoor Tennis will continue to follow the appropriate guidelines from local, state, and federal government officials and communicate with all of you any new updates if and when necessary. 

We look forward to welcoming all of you back and keeping the lines of communication open throughout the 2020-2021 season. If and when necessary, Greenburgh Indoor Tennis will update the COVID tab on the club's website with a similar detailed memo and we will also send out a detailed email to all customers.  


The entire Greenburgh Indoor Tennis team looks forward to a fun and healthy indoor season for everyone. See you on the courts! 

Sincerely,
Claudio Armandi,
General Manager/Director of Tennis
Greenburgh Indoor Tennis


SAFETY GUIDELINES FOR 2020-2021
Before coming to the club:

  • Please do not come to the club if you are personally exhibiting any symptoms of COVID-19 or if you received a positive test result for COVID-19. Upon returning, you must be cleared by a medical provider with proper documentation/doctor's note (this is applicable to all customers and staff)
  • Please do not come to the club if you've been in contact with or been exposed to anyone with COVID-19. Please refrain from coming to the facility for at least 14 days. 
  • In compliance with New York state mandate, anyone who traveled to or from any states listed on the most updated restricted travel list, will be asked to self-quarantine for at least 14 days. If you and/or anyone in your household falls into this category, please do not come to the club until the 14 day quarantine period is over.
  • Please sanitize your racket(s), water bottle(s), bag(s) and any other personal belongings or equipment you bring prior to coming to the club. 

When at the club:

  • Social distancing of 6 feet or more will be enforced at all times
  • Behavior protocol posters will be posted throughout the facility - indoors and outdoors 
  • Entrance to the bubble will be the same - walk down the path past the trailer office building and through the revolving doors. One point of entry and exit through the revolving doors only. 
    1. The emergency exit door located in the back of the bubble will be closed and stay closed at all times as it is pressurized.
    2. The emergency exit door/handicap access located in front of the bubble should stay closed at all times as well as that door is also pressurized. 
    3. PLEASE DO NOT OPEN EITHER OF THOSE DOORS AS THEY WILL DEPRESSURIZE THE BUBBLE. 
  • All incoming players should try to give outgoing players priority to exit the bubble through revolving doors. Please let's all use our common courtesy and respect towards one another upon entering & exiting this season.

Masks/face coverings:

  • Wearing a mask/face-covering to enter & exit the bubble will be MANDATORY for all customers and staff - no exceptions. This policy will be strictly enforced. 
  • Those customers who do not wear a mask/face-covering upon entering & exiting will be stopped and asked to leave for the day - no exceptions
  • No mask > No entry > No tennis - No exceptions 
  • Wearing a mask/face-covering during play will be OPTIONAL for all customers and staff. This rule applies to everyone: Greenburgh Indoor Tennis based junior & adult clinics (players & coaches), seasonal courts, daily rentals, and independent pros & their parties/clients. Please use your own discretion during play.
  • Greenburgh Indoor Tennis recommends you wear your mask/face-covering on court until the previous court/group of players go through the revolving doors and completely exited the bubble 


Congregating & socializing during play:

  • As you all know Greenburgh Indoor Tennis does not have a clubhouse or front desk which is ideal as there isn't a waiting area for anyone to congregate in large groups in any way. You just enter the bubble directly, go to your court, and play.
  • The trailer building/office area will be closed at all times to customers, guests and visitors moving forward. The trailer office will be accessible to Greenburgh Indoor Tennis staff members only. The front door and back to the trailer will be locked at all times. 
  • Customers will no longer be allowed to wait or watch from behind the designated big green curtain on deck area when inside the bubble - no exceptions
  • Everyone must wait in the car and/or the parking lot area and/or anywhere else within the park facility until 1 minute of the designated class, seasonal court, court rental, and independent pro seasonal court sessions
  • Only players &/or coaches will be allowed inside during play moving forward. No spectators or guests whatsoever - no exceptions 
  • Most bench seating will be removed for the upcoming season to avoid any group congregation when sitting. The benches that remain will be set up at least 10 feet apart for players to sit independently when needed.


Players & coaches:

  • When playing, the maximum number of players per court will be 4 total players (+1 or 2 coaches if and when it's applicable). This rule applies to all court rentals, seasonal courts, and independent coaching professionals and their parties/clients.
  • Greenburgh Indoor Tennis based classes will also have the standard amount of 4 players on a court (+1 or 2 coaches when applicable). 
    This applies to the following junior and adult classes: 
    • Orange ball: 4 players per court (+1 or 2 coaches) 
    • Green ball:  4 players per court (+1 or 2 coaches) 
    • Yellow ball: 4 players per court (+1 or 2 coaches) *Yellow ball includes middle school, high school groups, and adult clinics
    • Red ball:  2 players per *mini-red net court. *The red mini-net courts will be spaced out 20-30 feet apart for each individual group. There will be 3-4 mini-red net courts per the big regulation size court (+1 or 2 coaches)
      Red ball classes this season will also be staggered into individual two hour blocks everyday in order to have less kids playing at the same time and to accommodate the larger amount of players in that age group


No spectators:  

  • No red ballorange ballgreen ball, yellow ball, middle school, and high school clinic parents/guardians/siblings/family members/guests/and/or spectators will be allowed to enter the bubble or hang out/sit on the benches during any of the classes this season - no exceptions. 
  • Greenburgh Indoor Tennis red ball parents/guardians/babysitters/family members can walk their kids down the path to the revolving door to drop off their kids and then must leave the vicinity immediately. 
  • A Greenburgh Indoor Tennis staff member/counselor will escort the younger red ball aged kids out of the bubble and to the outdoor waiting areas onto the:   grass / parking lot / or directly to the car at the end of each class.
  • No guests or spectators will be allowed for seasonal courts, court rentals, and independent pros and their parties/clients - no exceptions


Facility cleaning/sanitizing: 

  • Greenburgh Indoor Tennis will be sanitizing the surrounding area of the entryway, the revolving doors, benches, tables, and teaching equipment throughout the day
  • Various tables will be set up throughout the indoor bubble facility with hand sanitizing stations for everyone to use whenever necessary 
  • Greenburgh Indoor Tennis will also set up tables with hand sanitizers on both sides of the entryway (inside and outside the revolving doors) allowing players to sanitize hands immediately upon entering and exiting the bubble


Air circulation:

  • The heating/blower system unit has been upgraded with a new filter for the upcoming season
  • Fresh outdoor air is constantly coming in through the blower and into the bubble which is ideal as it creates constant fresh air circulation throughout the bubble
  • Greenburgh Indoor Tennis will also install stand alone HEPA air purifiers throughout the bubble facility. Air purifiers will be installed by the front door area of the bubble as you enter the revolving door and various units will be placed all around the perimeter of the tennis courts including by the net post(s). 
  • The air purifiers will stay on 24/7 which will constantly filter in any type of particulates inside the bubble


Water, towels & restrooms:

  • The Poland Spring water station by the front entrance will be discontinued. All players must bring their own water moving forward.
  • The towel service will be discontinued. All players must bring their own towels moving forward. 
  • All towels must be kept in the player's individual bag at all times - including during play. Please do not leave your towels on the tables or anywhere else within the bubble.
  • Restrooms: The outdoor porta-potties will be available to all customers. There are also separate public restrooms for men and women located in Rumbrook Park's brown recreation building located behind the bubble. To be determined if those restrooms are open or not. 
  • Greenburgh Indoor Tennis recommends you use restrooms at home before arriving. Please use your own discretion in regards to restrooms. 


Tennis balls & rackets: 

  • Seasonal court players will be responsible for bringing their own tennis balls when playing, picking them up when done and taking them home when leaving. 
    • Seasonal court players please do not leave your tennis balls on the court.
    • Seasonal court players please do not throw out your tennis balls in the trash bins, recycle bins or in the teaching carts that the coaches use. 
  • Greenburgh Indoor Tennis recommends no high fives or handshakes amongst any players
  • Greenburgh Indoor Tennis recommends no sharing of rackets. All players must bring their own rackets.


Food & beverages:

  • No food, snacks or other beverages allowed in the bubble. ONLY water is allowed - no exceptions.   
  • No coffee allowed in the bubble - no exceptions. Last season we had various coffee cups and stains left on the court surfaces which became a big issue. Those customers and/or coaches that bring coffee, will be given a warning and then asked to leave the bubble and not play tennis for the day.
  • A second coffee warning will result in a suspension and/or possible expulsion from playing for the rest of the season.


Physical distance when playing tennis: 
Here are some numbers for everyone to think about when playing the game of tennis:
(A) the distance between players that are on opposite sides of the net when rallying 
And
(B) the distance between two players that are on the same side of the court playing doubles together

Red ball 
distance across the net: 36-40 feet (A)
distance same side with another player: 12-15 feet (B)

Orange ball 
distance across the net: 60-65 feet (A)
distance same side with another player: 15-20 feet (B)

Green ball 
distance across the net: 78-85 feet (A)
distance same side with another player: 25-30 feet (B)

Yellow ball
distance across the net: 78-85 feet (A)
distance same side with another player: 25-30 feet (B)

*Yellow ball includes middle school & high school players, adult clinics, daily rentals, seasonal courts, and independent pros & their parties/clients

So for each setting there will be more than the recommended 6 foot social distancing measurements. Tennis is very different from most of the other sports or activities so we look forward to seeing everyone playing and being yourselves again with plenty of social distancing when on court. 

I want to remind everyone that the game of tennis is already a socially and physically distancing sport for players and coaches so the transition to playing again will be easier compared to other sports or daily activities that require close contact between players and/or coaches. Being able to play tennis again and getting exercise is ideal for everyone. The game of tennis is good for your heart, mind and body. 


Greenburgh Indoor Tennis is a very small facility as you all know so we look forward to all of you playing the game in a fun, comfortable, and safe manner this indoor season. 


COVID-19 UPDATE